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Category: Student I.T. issues

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Q

Can I use my wireless device on the College network?

A

Yes! We provide a wireless network so that you can make the most of it and connect your own device - whether it's a laptop, netbook, tablet or mobile, just turn on your wireless and connect to the Alton-Guest network. All you need to to is login with your student username and password and you're online!

You should be able to access the wireless network in and around all campus buildings, but if you find a black spot or have any device specific problems, just raise a ticket and let us know.

Q

How do I add money to my Student Credit on my ID card to pay for printing and photocopying?

Q

How do I check my print credit balance?

Q

How do I top up my student account credit?

Q

How much does it cost to print?

Q

What do I do if I forget my password?

Q

Where can I find out more about my Office 365 email account?

Q

Where do I collect the USB stick I purchased via the Online Store?

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